Can I transfer an app to another account?

  • genitorisud
    Domanda del 6 febbraio 2024 alle ore 04:11

    Buongiorno,

    un mio amico ha cerato un app che funziona molto bene ma ora abbiamo la necessità di trasferire tutto quello che ha fatto sul suo account ( che utilizza anche per lavoro) su uno nuovo.

    è possibile mantenendo tutti i moduli e il qr iniziale che rinvia alla app e che vi ho allegato? in caso che operazioni dobbiamo fare?

    grazie mille

    sabrina

    Jotform Thread 11557623 Screenshot
  • Neil Jotform Support
    Risposta del 6 febbraio 2024 alle ore 08:30

    Hi Sabrina,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Transferring an app to another account is currently not possible. You will have to create a new one for this account. But we can help you move forms to another account. Keep in mind that the transfer request must come from the form's owner's account. So, if you would like to have some forms transferred to this account, you will have to ask the form owner to create a request ticket, and we will be glad to move those forms for you.

    Reach out again if you have any other questions.