Questions about Jotform app.

Buongiorno,

vorrei una delucidazione, ho creato un'app: https://eu.jotform.com/app/build/240331705460345

Purtroppo con i sistemi android si scarica nel cellulare mentre con i sistemi ios non si riesce, abbiamo provato su diversi cellulari:

Premendo sul pulsante non succede nulla, non si scarica nessuna app

Attendo vostre nuove

Grazie mille

Altra domanda, se applico delle modifiche come si aggiorna l'app una volta installata nel cellulare?

Grazie

Hi Informaz,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Kindly attempt to disable the pop-up setting by tapping on the Share icon, scrolling up to view Actions, scrolling all the way up if Actions are not displayed, selecting Edit Actions, and selecting Add to Home Screen.

Keep in mind that if your app makes a modification, it will be displayed on the user's home screen, as Jotform is a web-based app.

Let us know if there's anything else we can help you with.

Ok sono riuscito cambiando browser, con chrome non mi permetteva di portarlo nella home ma con safari si. Grazie mille

Quindi se io aggiungo una pagina o modifico qualcosa l'app si aggiorna in automatico corretto?

Inoltre volevo chiedere se l'app ed i moduli funzionano come jotform anche offline.

Grazie mille

Hi Informaz,

Thanks for getting back to us. The offline feature isn't available in the Jotform app that you created. I've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

But, on the Jotform Mobile App, you can use Offline Mode to save your form to your device and fill it out later, or you can use Kiosk Mode even if you do not have an internet connection. All submission data will be saved on your device and then sent to your Inbox once you have an internet connection. Let me show you how to set it up:

1. On your My Forms page, tap on the Gear icon at the top of the page, and select Offline Forms.
2. Choose the form you want to access in Offline Mode.
3. When you don't have an internet connection, tap on your form, and in the menu that comes up, tap on Fill Out or Kiosk Mode.

Also, check out our detailed guide on this page about Offline Mode.

Give it a try and let us know how it goes.

Certo grazie mille,

ero a conoscenza che dall'app di Jotform c'era questa possibilità, volevo sapere se era disponibile anche per le app create. Pongo questa domanda perché noi siamo un centro di formazione e i moduli sono utilizzati da istruttori che spesso si trovano in ambienti in cui la rete internet non c'è, pertanto, diventa complesso se non impossibile compilare i documenti. Non posso dare accesso a tutti ai moduli di jotform altrimenti sarebbe un caos.

Grazie per la cortese conversazione

Buona giornata

Hi Informaz,

Thanks for getting back to us. Unfortunately, this cannot be done. I have already raised a feature request with our developers.

If there are any updates, we’ll circle back to this thread and let you know.

GRazie per la disponibilità

Buona giornata