Limit : What does Response Counter indicates?

  • iscrizionilastragravel
    Domanda del 31 gennaio 2024 alle ore 07:59

    Buongiorno,

    vorrei sapere cosa indica il contatore delle Risposte (33 di 100 utilizzate) e

    cosa succede quando si superano i limiti del piano starter.

    Grazie mille e saluti

    contatore risposte Image 1 Screenshot 20 Screenshot 10

  • Bilal Jotform Support
    Risposta del 31 gennaio 2024 alle ore 10:28

    Hey Iscrizionilastra, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, getting back to your question, the response counter indicates that the total number of entries/submissions from all your forms or imports your account can have monthly. A submission is when an entry is successfully created from your form. Entries created via Import Data are considered submissions. One submission is when a form user hits the submit button on any of your forms. In a Jotform free account, you can receive up to 100 submissions in a month

    As for your other question and to avoid confusion, I've moved that to a new thread. You can check out my reply to that question here.

    Reach out again if you have any other questions.