Issue with over quota limit error on the account

  • 3vsmofficial
    Domanda del 29 gennaio 2024 alle ore 15:25

    Ciao,

    il form restituisce come messaggio "over quota".


    Come possiamo sbloccare la compilazione?

  • Rhina Jotform Support
    Risposta del 29 gennaio 2024 alle ore 17:38

    Hi 3vsmofficial,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and you are not currently over quota or over the limit. I have cleared your form cache to refresh the form. Please try it again and let us know how it goes.

    Give it a try and let us know how it goes.