Spostare form verso account Gold

Buonasera, spostate il form dichiarazione istruzione parentale 2024/2025 verso l'account
bf7rtqwtyh@privaterelay@appleid.com

Grazie

Hi avvcamillasignorini, 

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked the email address that you provided, and it seems that it's not a valid email address. Can you check and send it again? Also, keep in mind that if there are custom URL created on this form, the receiving account has to edit it again or reset the URL to its default state. Here's the guide on how the slug/custom URL is created and how to reset it to default.

Once we hear back from you, we'll be able to move forward with a solution.

Hi, thank you for support . From our account Gold in Iphone app , we only see this account .
The system is authenticate with Apple id.

Thank you!

Hi avvcamillasignorini,

Thanks for getting back to us. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

We really appreciate your patience and understanding. 

Hi avvcamillasignorini,

Thanks for patiently waiting. We're unable to transfer the forms because the recipient account is on a different server. They need to change their server to Europe Datacenter (Germany), then message us again here, so we can transfer the forms.

Let us know if you have any other questions.