pagamento insoluto

  • IervolinoAloi
    Domanda del 28 gennaio 2024 alle ore 04:18

    non riesco a pagare abbonamento chiedo assistenza

    grazie

  • Kenneth Jotform Support
    Risposta del 28 gennaio 2024 alle ore 06:27

    Hi there,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, please let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It appears that the Silver subscription was recently paid via FastSpring, as shown in this invoice. Please note that subscriptions are subject to auto-renewal, so once it expires, it reinitiates the subscription payment automatically.

    If you have questions, please let us know.