Feedback window does not close

  • tvteam2019
    Domanda del 26 gennaio 2024 alle ore 07:48

    Buongiorno

    continua ad uscire il FEEDBACK ma non mi permette di modificare il modulo anche quando rispondo piu volte alla FEEDBACK

    Feedback window does not close Image 1 Screenshot 20

  • Sonnyfer Jotform Support
    Risposta del 26 gennaio 2024 alle ore 07:54

    Hi tvteam2019,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having trouble with the Feedback window. We earlier had a backend issue that affected the feedback system. Such issue, however, is now fixed as confirmed by our developers.

    Please check again and let us know if you need any more help.