Immediato rimborso abbonamento non autorizzato di Wordpley ogni mese

  • Izabela
    Domanda del 9 gennaio 2024 alle ore 14:59

    Chiedo immediato rimborso di spese di abbonamento mensile non autorizzato ! prelevato dal mio conto poste pay mensile in quota 4.99€

    Da diversi mesi!

  • Christian Jotform Support
    Risposta del 9 gennaio 2024 alle ore 17:10

    Hi Izabella,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You seem to have reached the wrong support for your issue, as you requested a refund for the Wordplay subscription, and this is Jotform support. I also checked the email address you used to start this thread, and it is only associated with a guest account, for which we only provide a one-time login option. You can either call Wordplay's customer service team or, if you are unable to contact them, I suggest reaching out to your bank to request help in canceling the transaction and refunding the charge. 

    Let us know if there’s anything else we can help you with.