pembayaran paypal

  • sncmperfectstore
    Ditanyakan pada tanggal 11 November 2023 pukul 03.53

    hello admin,


    saya ingin menanyakan, untuk pembayaran melalui paypal, apakah akan otomatis sendiri secara pembayaran atau tidak ? karena sampai saat ini saya belum menemukan faktur pembayaran saya, terima kasih

  • Lorenz Jotform Support
    Dibalas pada tanggal 11 November 2023 pukul 07.11

    Hi sncmperfecstore,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you prefer to receive help in your native language, we can forward this ticket to our Indonesian Support Team. However, keep in mind that it could take longer to receive a response from them. 

    Now, to answer your question. Yes,  payments via PayPal are automatic. It's a recurring payment. I see you are subscribed on a monthly plan, so you'll get charged on your PayPal every month for the renewal.

    As for checking the payment invoice, you can view them from your account's billing page. Let me walk you through it:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 

    2. Click on Settings to go to your Account Settings.

    3. Under Account Settings, click on the Billing tab.

    pembayaran paypal Image 1 Screenshot 30

    4. Scroll down a bit and you should be able to see the Invoices section

    5. Click on the View link on each invoice to see their details.

    pembayaran paypal Image 2 Screenshot 41

    Let us know if there's anything else we can help you with.