Unable to access account ekasandisk@gmail.com

Hi adhik,

Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having trouble with this. When I checked our system, I saw that the reason why you are not able to access your account is because your account got suspended. Your form 232860408671054 has been tagged by our system that it is offering a fake service.

For us to reactivate your account, please provide us with the following details:

• The URL where your form/s is/are used.
• Provide any documentation that will support your claims.
• Your website or proof of affiliation to any banking institution.

Then, send all of these to reviewers@jotform.com with Thread # 8284721 as the subject. One of our colleagues will get back to you about the status of your account.

Let us know if you have any other questions.