akun ini disable?

Selamat Siang. Mengapa akun ini ga bs akses ya?

subbagumumperlengkapanft@gmail.com

Hi,

Thanks for reaching out to Jotform Support. The account has been suspended and flagged as a fake service because of your form 231291573953057 this results in any other form on the account being suspended. I will check this with the relevant team if we can have the account reinstated. Once I have an update, I will let you know right away.

Thanks for your patience and understanding.

it's not fake services. i use this account
subbagumumperlengkapanft@gmail.com. please activate it.
Pada tanggal Sel, 26 Sep 2023 pukul 19.29 Jotform <noreply>
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it is not fake services. please reinstated it.

Hi Romi,

Thanks for patiently waiting. It looks like your account has been activated already. You should be able to log in to it now.

Let us know if you have any other questions.

Still can not log in my account and can not access my form

Still can not log in my account and can not access my form
Pada tanggal Rab, 27 Sep 2023 pukul 13.39 Jotform <noreply>
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Hi Romi,

Thanks for getting back to us. I'm sorry for the confusion. I've re-activated the account and deleted the offending form. Please try logging in again. If your password is not being accepted, you can reset it by following this guide.

1. Go to the Jotform Main Page and click on Login.

2. On the login screen, click on Forgot Password.

3. Enter your email address and then click on Send Reset Instructions.

4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

Your new password is now set and you can use it to log into your Jotform account.

Let us know if you have any other questions.

oke thanks. must change the password. it work.