How does the payment submission limit work with the Silver plan?

  • tes192002
    Ditanyakan pada tanggal 6 September 2023 pukul 23.59

    saya ingin daftar silver

    250monthly payment submissions, karean form saya harus ada pembayaran semua, jadi kalau ada pembayaran 300 perbulan saya ga bisa donk menarik yang 50nya?

  • Raymond Jotform Support
    Dibalas pada tanggal 7 September 2023 pukul 00.47

    Hi Tes,

    Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I understand you'd like to know how the monthly payment submission limit works. With the Silver plan, this allows you to accept up to 250 payment submissions every month. Should you reach this limit, your form will stop receiving payment submissions and may show a similar message below:

    How does the payment submission limit work with the Silver plan? Image 1 Screenshot 30

    You will also be notified through email once the limit is reached:

    How does the payment submission limit work with the Silver plan? Image 2 Screenshot 41

    This limit is refreshed every first of each month so you'll be able to receive up to 250 payment submissions the following month again. We also have a guide on Understanding Your Account Usage and Limits that you can check out.

    Let us know if you have any questions.