Additional Jumlah Formulir

  • beningsindonesia
    Ditanyakan pada tanggal 21 Agustus 2023 pukul 04.42

    Apakah saya bisa mengajukan additional form yang sudah melebihi maksimum kapasitas di Jotform?

    Contoh: Maksimal 100 saya ingin menambah jadi 150

  • Reymar Enterprise Support
    Dibalas pada tanggal 21 Agustus 2023 pukul 07.27

    Hi beningsindonesia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesia, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, this is not possible if you are referring to adding additional submissions to a Starter plan or paid subscription. You can either upgrade your account or use the options available at this link.

    The monthly submissions are the total number of times the users can submit your form each month. For example, if you have a Starter account you can get up to 100 regular submissions. You are also allowed to have a fixed total of 100 MB of upload storage space for the whole account. When you are near any of the limits, you will receive a notification about it.

    When you reached any of the actual limits, all your forms will temporarily be disabled (as over quota/limit). You will then have the option to upgrade to a higher plan, or if you do not like to upgrade you can wait for the submission limits to reset to "0" which happens every 1st day of the next month. We also have a guide about Jotform Pricing that you can check out and also check out our guide explaining Understanding Your Account Usage and Limits.

    Keep us updated and let us know if you need any more help.