Form tidak bisa diedit dan dilanjutkan oleh pemilik akun yang berbeda

  • erainnopjp
    Ditanyakan pada tanggal 19 Agustus 2023 pukul 00.53

    Form tidak bisa diedit dan dilanjutkan oleh pemilik akun yang berbeda Image 1 Screenshot 20


    Baru pertama kali formulir tidak bisa diedit oleh pemilik akun yang berbeda, sebelumnya kita bisa menyimpan draft yang sudah diisi dan link dapat dikirim ke orang lain untuk dilanjutkan atau diedit oleh siapa pun itu yang mempunyai link nya.


    apakah ada pengaturan yang bisa disetting agar pengisian formulir bisa dilanjutkan atau diedit oleh siapa pun yang mempunyai link nya ?

    Jotform Thread 5447480 Screenshot
  • Harshad_P Jotform Support
    Dibalas pada tanggal 19 Agustus 2023 pukul 09.23

    Hi erainnopjp,

    Thanks for reaching out to Jotform Support. Unfortunately, our Indonesia Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesia, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please note, we had update our Save and Continue feature. This is a new security feature that will only allow the person who saved the form to access the link again. Unfortunately, it is not possible to change this setting. You will need to access the link with the email address it is saved from.

    Reach out to us if you need any more help.

  • erainnopjp
    Dibalas pada tanggal 20 Agustus 2023 pukul 23.20

    Apakah ada cara untuk dapat berbagi acces untuk mengedit formulir yang sudah kita isi dengan orang lain ?

  • Rene Jotform Support
    Dibalas pada tanggal 21 Agustus 2023 pukul 01.50

    Hi erainnopjp,

    Thanks for getting back to us. You can send an email with the edit link to the specific person so that they can edit your form submission. Here's a guide that will show you how to do that. You can also limit the fields that the person can see when they edit the submission using the show/hide condition and the Get form page URL widget.

    Give it a try and let us know if you need any other help.