I am unable to log into my account

ini kenapa ya saya mau login jadinya begini

Hi admlamemba,

Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To verify, you are unable to log in using the Google option, is that right? Was the account created using the Google option too? I've flushed your login attempts. Please try logging into your account using the Incognito Mode of Chrome or other browsers so we could isolate if this is a browser-related issue or not.

Give it a try and reach out to us how it goes.

Hi admlamemba,

How is it going? Do you still need assistance with this thread? If yes, please feel free to reopen it so we could further assist. In the meantime, I will be marking this case resolved.

Reach out to us again if you have more questions.