Minta pembatalan perpanjangan

  • Khairun_Nisa
    Ditanyakan pada tanggal 16 Desember 2022 pukul 08.31

    Kenapa diperpanjang otomatis layanannya.. saya tidak mau.. mohon dibatalkan.. knp langsung otomatis tarik dari CC saya?

    Tolong dibatalkan!

    Terima kasih

  • Rhina Jotform Support
    Dibalas pada tanggal 16 Desember 2022 pukul 08.33

    Hi Khairun,

    Thanks for reaching out to Jotform Support. I have forwarded your cancellation request to our billing team. We will get back to you as soon as we have an update.

  • Khairun_Nisa
    Dibalas pada tanggal 16 Desember 2022 pukul 08.34

    Terima kasih

    Mohon dengan sangat untuk segera di refund ya mba, saya sudah tidak menggunakan aplikasi ini..terima kasih





  • Mohammad_D
    Dibalas pada tanggal 16 Desember 2022 pukul 10.29

    Hi Khairun,

    Thanks for your patience. We have canceled and refunded back the $39 charge. Please allow 5-7 days for the refund to come back to the account/card that was charged. The account has been downgraded to Free Starter Plan.

    1671204355 639c8e0399747 Screenshot 10

    Reach out again if you have any other questions.

  • Khairun_Nisa
    Dibalas pada tanggal 16 Desember 2022 pukul 10.50

    Terima kasih,

    Mohon dapat dipastikan, dan bilamana belum, berkenan saya mintakan kembali


  • Rhina Jotform Support
    Dibalas pada tanggal 16 Desember 2022 pukul 11.11

    Hi Khairun,

    Thanks for getting back to us. I can confirm that your refund of $39.00 has been processed and your account has been downgraded to free. You will no longer be charged for the next billing. Please allow 5-10 business days for the refund to reflect on your account.

    Let us know if there’s anything else we can do for you.