What's wrong with my jotform account?

  • Sloto
    Ditanyakan pada tanggal 27 Desember 2021 pukul 02.38

    Hello there,


    i want to ask about my jotform account with email slotogg@gmail.com

    I already reset the password and still i can't logged in

  • Cecile Enterprise Support
    Dibalas pada tanggal 27 Desember 2021 pukul 08.31

    Hi there,

    Thank you for contacting support.

    We are currently reviewing the account. We will let you know as soon as we have more information.

  • Cecile Enterprise Support
    Dibalas pada tanggal 27 Desember 2021 pukul 11.06

    Your account is currently suspended. To reactivate it, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #(3618634) as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thank you.

  • Sloto
    Dibalas pada tanggal 27 Desember 2021 pukul 11.20

    which form that i must send? i have many form in my account


  • Hanne Enterprise Support
    Dibalas pada tanggal 27 Desember 2021 pukul 11.58

    @Sloto

    The form noted as the violating one is Form #212493978806470, named Giveaway JITU77 Tanpa Batas.

    Please provide the information to the email address reviewers@jotform.com, following the instructions above.