Tidak ada tombol Receive atau Approval

  • rnd839
    Ditanyakan pada tanggal 9 Desember 2024 pukul 03.42

    Hi JOTform Tim,

    Hari ini saya mendapatkan notifikasi email ada form yang sudah dilakukan pengisian dan di email meminta saya untuk klik "tombol Receive" tetapi saat saya klik "tombol receive" masuk ke halaman berikutnya dan tidak ada tombol untuk klik Receive?

    Terima KasihTidak ada tombol Receive atau Approval Image 1 Screenshot 30Tidak ada tombol Receive atau Approval Image 2 Screenshot 41

    Jotform Thread 21980711 Screenshot
  • Waqas_A
    Dibalas pada tanggal 9 Desember 2024 pukul 04.08

    Hi rnd839,

    Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you try to check email address where you receive an approval email? According to your workflow, you'll receive a second form with email notification on the same email address.

    Tidak ada tombol Receive atau Approval Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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