Cara meningkatkan langganan menggunakan tautan

saya sudah menghubungi pihak bank, dan benar2 tidak ada masalah dari mereka, saya sudah coba 2 kartu saya, saya tidak punya kartu yang lain. kirimkan saja link pembayaran langsung seperti yang dikirimkan bulan lalu

Hi Mayora,

Thanks for reaching out to Jotform Support. I checked your other threads, and it seems my colleague has shared with you a one-time upgrade link. You can also try to upgrade using PayPal. To clarify, do you still want to upgrade the Bronze monthly or yearly?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

saya mau upgrade ke bronze monthly. link yang diberikan bukan seperti yang yang saya terima bulan lalu ketika transaksinya berhasil

Halo Mayora,

Kami sedang menghubungi tim terkait untuk hal ini. Saat kami menerima pembaruan dari mereka, kami akan kembali ke tiket ini dan memberitahu Anda.

Kami menghargai kesabaran dan pengertian Anda dalam hal ini.

Bagaimana? form saya sudah tidak terpakai 2 hari ini. saya mau bayar

Hi Mayora,

You can use this link to upgrade your account.

Give it a try and let us know if this works for you.

Bukan ini link yang saya pakai bulan lalu, saya sudah coba ini dan gagal

Hi Mayora,

I have contacted the relevant team regarding a new upgrade link. As soon as we hear back from them, we’ll update you here on this thread.

Hi Mayora,

You can now upgrade to your pricing page using the card with last digit 6527. If you want to use another card, let us know so that we can help you with that.

Halo Mayora,

Pastikan Anda telah mengaktifkan transaksi internasional dan saldo yang cukup untuk menyelesaikan transaksi ini. Jika Anda telah mengaktifkan fitur transaksi internasional dan memiliki saldo yang cukup, namun tetap mendapatkan pesan error ini, hubungi kami kembali sehingga tim kami dapat menyelidiki lebih lanjut.

Beritahu kami jika Anda membutuhkan bantuan lebih lanjut.

semuanya sudah sesuai, kirim saja link pembayaran seperti bulan lalu

Halo Mayora,

Kami telah menghubungi tim terkait untuk menindaki lebih lanjut. Saat kami menerima pembaruan dari mereka, kami akan kembali ke tiket ini dan memberitahu Anda.

Kami menghargai kesabaran dan pengertian Anda dalam hal ini.

Halo Mayora,

Tim terkait kami telah menghubungi kami kembali dan meminta Anda untuk meningkatkan akun dengan tautan ini.

Hubungi kami kembali jika Anda mengalami kendala saat meningkatkan akun melalui tautan terkait.

saya sudah coba, tetap gagal

tolong form saya diperpanjang dulu

Halo Mayora,

Saya telah menghubungi tim terkait kami lagi untuk ini.

Kami akan segera menghubungi Anda kembali saat menerima informasi dari tim kami.

Halo Mayora,

Tim kami saat ini masih menyelidiki kendala ini.

Kami akan segera menghubungi Anda kembali saat menerima informasi lebih lanjut dari tim kami.

bagaimana progres penyelidikan nya?

Hi Mayora,

Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your concern. There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

Thanks for your patience and understanding, we appreciate it.

Hello Mayora,

We have whitelisted your account. Can you try upgrading your account directly from the billing or pricing page? Also, ensure that you do not have any plugins or add-ons installed in your browser that are hindering the website.

When you try again this time, can you share the browser console logs so we can forward them to the backend team? We have a guide here for getting the console logs.

Apart from all these, please make sure that your bank has not blocked Jotform and that all the payment requests from our end are whitelisted.

Give it a try and let us know if this works for you.

masih belum bisa

kirim link pembayaran langsung saja, seperti yg saya pakai bulan lalu

Hi Mayora,

Can you double check with your bank if it allows international transactions and doesn't block Jotform payment request? Once checked, you can try to upgrade in your account pricing page. If the issue persists, can you share the browser console logs so we can forward them to the backend team? We have a guide here for getting the console logs.

Give it a try and let us know how it goes.

Hey there,

We have made some changes on our end so that you can subscribe on the Pricing page. Can you please try one more time and share the Console Logs as my colleague asked in the above reply?

When we hear back from you, we will definitely help you.

Best,

Halo Mayora,

Kami telah meneruskan tangkapan layar yang Anda berikan kepada tim terkait. Kami akan segera kembali menghubungi Anda.

Kami menghargai kesabaran dan pengertian Anda dalam ini.

Hi there,

We checked every detail and saw that your account looks suspicious including the cards you have used so far. We have tried to add your card details to the trust list several times on the gateways but it did not work. I wish we could have helped you, but the machine system keeps rejecting your payments, and there is no further action we can take on our side.

I wish you a nice day ahead.

gimana saya mau berlangganan? saya butuh soalnya

tidak ada solusi lagi?

You can purchase any annual plan with a Purchase Order. Please note that this is only available for the annual plans. To do that, you can email quotes@jotform.com for your preferred plan with your name and email, billing address, and company information. They will help you via email if you do so.

Best wishes,