Akun ditangguhkan saat mencoba membayar langganan

  • mayoraindah
    Ditanyakan pada tanggal 11 November 2024 pukul 11.23

    Akun ditangguhkan saat mencoba membayar langganan Image 1 Screenshot 20

  • John Matthew Jotform Support
    Dibalas pada tanggal 11 November 2024 pukul 12.34

    Hi mayoraindah,

    Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

    In the meantime, let us know if there's anything else we can help you with.

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