Saya ingin membayar tagihan, tetapi tagihannya terblokir.

Hi Mayora,

I've reached out to our relevant team for further information and will get back to you as soon as I receive an update.

We appreciate your patience.

Hi Mayora,

I heard back from our relevant team, that the issue with your bank. You must settle with them.

Let us know if there's anything else we can help you with.

saya sudah menghubungi pihak bank, semuanya aman. saya yakin ini permasalahnnya dari jotform. Setiap bulan saya selalu kesulitan untuk melakukan pembayaran. kirim saja link pembayaran langsung

Hi Mayora,

You can upgrade your subscription through this link. Can you try to test this link?

Let us know if there's anything else we can help you with.

tidak bisa

Hi Mayora,

The issues with your credit card, and your bank is refusing them. You need to contact your bank.

Let us know if there's anything else we can help you with.

saya sudah menghubungi bank saya dan tidak ada permasalahan dari mereka

Hi Mayora,

I've reached out to our relevant team for further information and will get back to you as soon as I receive an update.

We appreciate your patience.

Hi Mayora,

Can you try to change your credit card and try with the given link again?

Give it a try and reach out again if you have any other questions.

saya tidak punya kartu yang lain, berikan saja link pembayaran langsung. setiap bulan saya selalu permasalahan dengan pembayaran. saya sudah menghubungi pihak bank dan tidak ada masalah dari mereka, saldo saya juga ada.

Hi Mayora,

I've reached out to our relevant team for further information and will get back to you as soon as we receive an update.

We appreciate your patience.

Hi Mayora,

Our relevant team is still finding an issue on your bank end. You can pay via this link.

Let us know if there's anything else we can help you with.

masih tidak bisa, link yg diberikan bukan link yang saya terima bulan lalu

Hi Mayora,

I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience, we appreciate it.

Hi Mayora,

We have contacted the payment processor (bank) to find out why you can not upgrade. We will get back to you as soon as I have an update.

Thanks for your patience, we appreciate it.

Hi Mayora,

We just received a response from the payment processor, and they also stated that you must contact the issuing bank.

Let us know if there's anything else we can help you with.

saya sudah menghubungi semua pihak bank saya, dan mereka mengatakan tidak ada isue dari mereka.

tolong jotform berikan solusi

Hello Mayora,

We’ve exhausted all options on our end, and it appears the issue is with the bank declining the transaction. We recommend contacting your bank for further assistance. Alternatively, you can try a different card or, if you're interested in upgrading via wire transfer (available for annual plans), please reach out to us at quotes@jotform.com to proceed.

Let us know if you have any other questions.