Cara mengososngkan ruang unggah

Saya sudah menghapus tanggapan yang memiliki file unggahan, dan sudah di hapus permanen juga dari sampah.

bagaimana cara mengosongkan

sudah dilakukan klik tiga titik seperti saran sebelumnya namun delete permanen tidak bs di klik

beberapa form di delete permanen namun ruang uanggah masih tidak berkurang

Terimakasih

Hi AngelinaDitta,

Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that you have another ticket where you were advised to purge submissions to purge submissions to free up the upload space. If you purged submissions but the upload space did not change, can you confirm if the submissions that you deleted and purged have submission files in them? Please note that you need to delete and purge submissions with files to clear the upload space.

Let us know if there's anything else we can help.