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Marcella GraceDitanyakan pada tanggal 23 Agustus 2024 pukul 10.01
Cara memulihkan pertanyaan yang telah terhapus
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Christopher Jotform SupportDibalas pada tanggal 23 Agustus 2024 pukul 10.18
Hi Marcella,
Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, when you say deleted question, are you referring to Submission Data? If yes, you can still recover deleted Submission Data, but once it is purged from the Trashed entries folder, it is no longer possible to restore it. Also, deleted Submission Data are automatically purged from the Trashed entries folder after 30 days. Here's how to restore deleted Submission Data:
1. In Form Builder, on the upper left side of the screen, click on the downward arrow icon.
2. Click on Tables.
3. In Tables, click on the three vertical dots on the right side of the Tab name.
4. Select on Trashed entries.
5. On the right panel, click on Select All.
6. Click on Restore.
Give it a try and let us know how it goes.