Account was being suspended

  • NetalsStore
    Ditanyakan pada tanggal 26 Mei 2024 pukul 08.06

    Hati hati yang mau buat from nanti tiba tiba di ban padahal udah buat form malah di ban cuma buang buang waktu, jangan di gunain sangat tidak di rekomendasikan tiba tiba di ban, btw terima kasih udah buang buang waktu ku Jotform

  • Christian Jotform Support
    Dibalas pada tanggal 26 Mei 2024 pukul 08.35

    Hi NetalsStore,

    Thanks for reaching out to Jotform Support. I'm really sorry to hear that your account was suspended. I’ll do my best to help you. Our Indonesia Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesia, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, as I checked, your account associated with this email address thelittelprousingood@gmail.com was automatically suspended due to suspected phishing activity and flagged by our phishing detector. Please allow me some time to forward this to our relevant team for further investigation. I'll inform you as soon as I've more details.

    We really appreciate your patience and understanding while we’re looking into this.

  • Christian Jotform Support
    Dibalas pada tanggal 27 Mei 2024 pukul 13.39

    Hi NetalsStore,

    Thanks for patiently waiting. Sorry for the delay in responding and any inconvenience this may have caused. Your account has been reactivated, and you should now be able to log in using the correct credentials.

    Let us know if there’s anything else we can do for you.