Jotform Account: Account Suspension.

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Hello NetalsStore,

Thanks for reaching out to Jotform Support. Our Indonesia Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account was autosuspended, but, I have forwarded this issue to the Relevant Team for review. I'll get back to you as soon as we have an update.

Thanks for your patience and understanding, we appreciate it.

Hello NetalsStore,

Thanks for your patience. I just heard an update from the relevant team, that your form didn't violate our terms of use, but did contain triggering words that triggered our Form Phishing detection. These are the words: Legends and Fire.

Your account has been reinstated so you may now log in to your Jotform account without getting any issues.

Reach out again if there’s anything else we can help you with.