Dynamic QR Code is not being displayed on form

  • tagarjokiinaja
    Ditanyakan pada tanggal 20 Mei 2024 pukul 08.26

    Di form saya, saya ingin membuat kode qr dinamis yang berasal dari field "Kode Kupon",

    Dynamic QR Code is not being displayed on form Image 1 Screenshot 30

    akan tetapi ketika di publish Widget QR dinamis tidak muncul di formulir

    Dynamic QR Code is not being displayed on form Image 2 Screenshot 41

    Selengkapnya ada di link berikut : https://form.jotform.com/tagarjokiinaja/formulir-ppt

  • Chris_L Jotform Support
    Dibalas pada tanggal 20 Mei 2024 pukul 08.55

    Hi tagarjokiinaja,

    Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, the reason why the QR code is not displaying is that you have the incorrect field label. In the Dynamic QR Code settings, you've entered {Kode Kupon} instead of Kode Kupon. Let me show you how to fix it:

    • In Form Builder, select the Dynamic QR Code and click on the Wand icon.
    • In the widget settings that open on the right side of the page, replace {Kode Kupon} with Kode Kupon.
    • Finally, click on the Update Widget button.
      Dynamic QR Code is not being displayed on form Image 1 Screenshot 30

    Here's a screencast of the result:

    Dynamic QR Code is not being displayed on form Image 2 Screenshot 41

    Reach out again if you need any other help.