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SahabatjokerDitanyakan pada tanggal 15 April 2024 pukul 20.25
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Sonnyfer Jotform SupportDibalas pada tanggal 15 April 2024 pukul 21.00
Hi Sahabatjoker,
Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, unfortunately, I can't seem to locate a Jotform account associated with your email address. Can you tell us your Jotform username or email so we can check? Or if you're just fill out a form owned by another Jotform customer, you can share your public IP Address so can whitelist it from our system. In case you're not familiar to getting it, you can just click on this link and tell us the IP Address you see.
After we hear back from you, we'll be able to help you with this.