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taneologyDitanyakan pada tanggal 13 Maret 2024 pukul 22.24
Halo, saya secara tidak sengaja menghapus file attachment di folder trash. bisakah saya mendapatkan attachment itu kembali?
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Rica Support Team LeadDibalas pada tanggal 14 Maret 2024 pukul 00.29
Hi Intan,
Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Do you mean the uploaded file? If so, unfortunately, there is no way for us to retrieve the deleted uploaded file or submission if it has been purged from the Trashed Entries in Jotform Tables. If this is not what you mean, please share more information about the file.
Let us know if there’s anything else we can help you with.