Getting Not Available error when submitting the form

Hi,

Kenapa tiap mau submit keluar "Not Available"

Hello AngelinaDitta,

Thank you for reaching out to us for help. our form is currently disabled which is why you are getting the error message This form is currently unavailable. Enabling the form again is easy let me show you how:

• Open your form in Form Builder and in the orange navigation bar click on Settings.
• Click on Form Status, and change the status from Disabled to Enabled.

Once the form is enabled, they should be able to access your form without receiving the error message. We also have a guide that you can check out here on how to disable and enable forms.

Give it a try and see how it goes.

Hi,

Statusnya sudah enable, tetapi saat submit masih muncul "not available"

Hi AngelinaDitta,

Thanks for getting back to us. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've checked your DGO East Java & Balinusra - Registrasi Mitra Dulux form and can confirm that it is enabled. I've cloned the form to test it and I was not able to replicate the issue. I was able to submit the form.

I've cleared your form cache. Can you please test your form to see if it makes any difference? If the issue persists, will you give us permission to do a test submission on your form?

Keep us updated and let us know if you need any more help.