Using Action Buttons on Thank You Pages

August 23, 2024

When a form is submitted, a thank you message appears. Usually, this ends the workflow. However, sometimes, you may want to let users refill the form, redirect them to another form, or carry over their data. Previously, you’d manually add a link to the thank you page for these tasks, including editing submissions or downloading a PDF copy. Now, the Action Buttons on the Thank You Page make all this possible with just a few clicks.

Action Buttons are available in both Classic and Card Forms. For Card Forms, you must scroll down to the bottom of the form in the Form Builder and click the Edit Thank You Page. For Classic Forms, you can set up the Action Buttons this way:

  1. In the Form Builder, go to the Settings tab.
  2. Select the Thank You Page option on the left panel.
  3. Click the Action Button.
Action Buttons in the Thank You Page settings of the Jotform Form Builder

With Action Buttons, you have the following options:

Options for the Action Buttons in the Thank You Page settings of the Jotform Form Builder

View the following demo form to see these action buttons.


Fill Again

The Fill Again option will allow users to fill out the same form again. You can set up Prefill in this option to let users fill the form again with the same data they have submitted. Select the option and do the following:

  1. Enter the Button Name, which is the label of the button when it is displayed on the thank you page.
  2. Click the Save button to finish it, or click the Set Prefill button to pre-populate the same fields with the data from their submission.
Fill Again options in the Thank You Page settings of the Jotform Form Builder

Assuming you click the Set Prefill option, do the following:

  1. Toggle Prefill Form Fields.
  2. Select the form fields to prefill.
  3. Click the Save button to save the selected fields.
Prefill options of the Fill Again action in the Thank You Page settings of the Jotform Form Builder
  1. Finally, click the Save button to save the changes for the Fill Again settings.

Fill Another Form

The Fill Another Form option will allow users to fill out another form from your account. You can also set up Prefill in this option to let users fill the other form with the same data they submitted in the main form. Choose the option, and do the following:

  1. Enter the Button Name, which is the label of the button when it is displayed on the thank you page.
  2. Select the other form from the list. You can add as many forms as you like by clicking the Add a New Form button.
  3. Click the Create button to finish it, or click the Set Prefill button beside the form name if you want to pre-populate the fields of the chosen form with the data from their submission.
Fill Another Form options in the Thank You Page settings of the Jotform Form Builder

If you choose to Set Prefill, do the following:

  1. Toggle Prefill Form Fields to turn it on.
  2. Match your Form Fields. You can match more fields by clicking the Add More Field button at the bottom.
  3. Click the Save button to save the selected fields.
Prefill options of the Fill Another Form action in the Thank You Page settings of the Jotform Form Builder
  1. Click the Create button at the next window to add the form to the thank you page.

Note

By default, users can edit the prefilled data in the form. If you want to prevent editing of the data, uncheck the “Allow user to edit answers” checkbox.

Visit URL

The Visit URL option will allow you to add external links to the form’s thank you page. It’s helpful to add reference links that each user can navigate to after submitting your form. Choose the option and enter the URL Link. It will automatically fill in the URL Title, but you can change the title manually.

Visit URL options in the Thank You Page settings of the Jotform Form Builder

Edit Submission

As the name suggests, add the Edit Submission button to allow users to edit their submission right after submitting the form. Choose the option, enter the Button Name, and click the Create button.

Edit Submission options in the Thank You Page settings of the Jotform Form Builder

Download PDF

The Download PDF option allows users to download a PDF copy of the submitted data. Select this option, enter the Button Name, and select the PDF document. Optionally, toggle the Enable PDF Password to set a PDF Password. Click the Create button to add it.

Download PDF options in the Thank You Page settings of the Jotform Form Builder

If you have multiple PDF documents created in the form, you can select and add them to the thank you page. Click Add a new PDF, as shown in the screenshot above.

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