SMTP Setup for Free Email Addresses Like Hotmail, AOL, and Yahoo

By default, Jotform uses its own email addresses to send autoresponders. However, you can change the default email address to your Hotmail, AOL, or Yahoo email by configuring SMTP in your account.

Switching your autoresponse email address from default to custom can enhance reliability. Although the default email addresses are generally dependable, they sometimes end up in your spam filter or get temporarily blacklisted as spam, especially when sending large volumes of emails.

Below are the steps to set up the SMTP:

1. Click your Profile Picture at the main navigation menu of Jotform.
2. Select Settings from the dropdown options.

3. Click the Add Sender Email button under the Sender Emails section of the Settings page.

4. Enter your SMTP credentials as follows:
   • Email Address — Enter your email address from Hotmail, AOL, or Yahoo.
   • Host Name — Provide the hostname of the chosen provider.
   • Port — Port 25, 587, or 465. This should be matched with the Security Protocol.
   • Username — This should be your email address.
   • Password — The password for the given email address.
   • Security Protocol — Select TLS (Port 587) or SSL (Port 465).

5. At this step, Jotform recommends testing the SMTP by clicking the Test Email button. If it works, click the Save Email button to save your custom sender email. You can’t save the SMTP settings if there are errors.

SMTP Settings for Hotmail

• Email Address: Your Hotmail email address
• Hostname: smtp-mail.outlook.com 
• Port: 587 or 25
• Username: Your Hotmail account or email address
• Password: Your Hotmail Password 
• Security Protocol: TSL

To learn more about SMTP and Hotmail, check the SMTP Hotmail guide.

SMTP Settings for AOL Mail

• Email Address: Your AOL email address
• Hostname: smtp.aol.com 
• Port: 25 or 465
• Username: Your AOL email address
• Password: Your AOL Password or Generate App Password
• Security Protocol: TSL or SSL

To learn more about SMTP and AOL, check the SMTP AOL guide.

SMTP Settings for Yahoo Mail

• Email Address: Your Yahoo email address
• Hostname: smtp.mail.yahoo.com 
• Port: 25, 465 or 587
• Username: Your Yahoo email address
• Password: Your Yahoo Password or Generate App Password
• Security Protocol: TSL (if available) or SSL

To learn more about SMTP and Yahoo, check the SMTP Yahoo guide.

See also:

• How to Set up SMTP for a Form
• How to Add a Custom Sender Address to an Email Alert