How to Generate New Recovery Codes For Your Enterprise Account

April 24, 2024

This guide provides step-by-step instructions on how to generate new security codes for your Enterprise Jotform account.

  1. On the Jotform Enterprise dashboard, click on your Profile Avatar in the navigation menu.
  2. Click Settings to access your account’s settings page.
Profile Menu in Jotform Enterprise
  1. Go to the Security section.
  2. Click the Generate New Codes button under the Two-Factor Authentication (2FA) row.
Two-Factor Authentication in Jotform Enteprise account
  1. Copy or Download your new recovery codes. Ensure you have them kept safe. Close the modal window, and that’s it.
Newly generated recovery codes in a Jotform Enterprise account's 2FA settings
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