Two-factor authentication (2FA) helps you protect sensitive information and prevent unauthorized access to your Jotform account. This type of security requires you to provide a second form of identification before gaining access to your account.
Note
- To enable 2FA, you must first install a third-party authenticator app on your mobile device. Multiple providers exist, such as Google Authenticator, Dou, or Authy.
If you already have the third-party authenticator app and your Social accounts unlinked, then let’s start!
- While logged in to your Jotform account, click on your Profile Picture at the navigation bar.
- Click Settings to access your account’s settings page.
![How to Enable Two-Factor Authentication (2FA) Image-1](https://www.jotform.com/blog/wp-content/uploads/2024/02/jotform-profile-menu.png)
- Navigate to the Security tab.
- Click the toggle under the Two-Factor Authentication (2FA) section to enable it.
![How to Enable Two-Factor Authentication (2FA) Image-2](https://www.jotform.com/blog/wp-content/uploads/2024/02/jotform-account-security-tab.png)
- You must verify your account by entering your password and clicking the Verify button.
![How to Enable Two-Factor Authentication (2FA) Image-3](https://www.jotform.com/blog/wp-content/uploads/2024/02/jotform-2fa-enable-verify-with-password.png)
- Scan the QR code with the third-party authenticator app installed on your mobile device.
- Enter the code provided by the authenticator app.
- Accept the Terms & Conditions.
- Click the Enable 2FA button.
![How to Enable Two-Factor Authentication (2FA) Image-4](https://www.jotform.com/blog/wp-content/uploads/2024/02/jotform-2fa-scan-qr.png)
Your account has now successfully enabled 2FA. You will now be prompted to enter a six-digit verification code each time you attempt to access your account.
For 2FA, a recovery code is essential. Copy or download the backup codes and ensure they are kept safe. You can use these codes to log in if your mobile device is unavailable.
![How to Enable Two-Factor Authentication (2FA) Image-5](https://www.jotform.com/blog/wp-content/uploads/2024/02/jotform-2fa-backup-codes.png)
Lastly, click the X button at the modal to close it and view your 2FA settings.
![How to Enable Two-Factor Authentication (2FA) Image-6](https://www.jotform.com/blog/wp-content/uploads/2024/02/jotform-2fa-enabled.png)
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1 Comments:
62 days ago
I turned on 2FA yesterday.
I have lost the QR code to get my authenticator codes from the app.
can you please send me the QR code so I can set up my authenticator app to access my jot form account.
I am unable to access it without the authenticator codes.