How to Disable or Delete Apps in Jotform Apps

April 3, 2024

Jotform Apps provides ways to manage your custom apps effectively. Whether you want to temporarily pause an app’s functionality or permanently remove it from your environment, understanding how to disable or delete apps is essential.

Disabling Apps

Disabling an app stops its functionality within your Jotform environment. It is useful when you want to temporarily suspend an app without permanently removing it.

To disable your app

  1. In the App Builder, go to Settings at the top.
  2. Under App Status, select Disabled.
    Optionally, you can choose to automatically disable your app on a specific date by selecting Disable on a date and setting the date and time.
Steps to disable an app in Jotform App
  1. Choose whether to show a custom message for your app users or redirect them to a different app.
The available options when disabling an app in Jotform Apps

Deleting Apps

Deleting an app removes it entirely from your Jotform environment. Users won’t be able to access your app anymore. However, you can still access the forms and submissions sent through the deleted app.

To delete an app

  1. Go to My Apps and choose your app.
  2. Select Move to Trash at the top.
Steps to delete an app in Jotform Apps
  1. In the confirmation dialog, select Delete App.
The confirmation to delete the app in Jotform Apps

Deleted apps remain in Trash for up to 30 days. After this period, they are permanently purged and removed from Jotform servers.

The trash folder in Jotform Apps
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

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