How to Change the Email Subject or Make It Dynamic

By default, email subject lines are dynamic, meaning they automatically include unique details from your form submissions. This keeps each email separate and prevents them from getting mixed together. You can customize the subject line to make it easier to organize and track submissions. Adjusting the subject or adding form details can make your emails more personalized and help them stand out in your inbox.

Setting up your Email Subject as Dynamic

To set up your Email Subject as Dynamic

1. In the Form Builder, go to the Settings tab.
2. Select Emails on the left panel.
3. Hover to your Notification Email, and click Edit (pencil icon).

4. In the Email Layout, click the Form Fields dropdown near the Email Subject section in the Email tab.
5. Select the field you want to include in the subject. For example:
   • Form Title — will insert your Form Titles.
   • Name — will insert your respondent’s name.
   • Submission ID — will insert your submission ID.

This will make your Email Subject looks like:

Contact Form – John Doe 1234567890

6. Click the Save button at the bottom part of the email template to save your changes.

Tips for Creating Dynamic Email Subjects

Here are some additional ideas you can consider when customizing your email subjects in Jotform.

Use Unique Identifiers

Add a unique submission ID to track each form entry easily. This is useful when you have high volumes of submissions.

Example:

New Submission: ID - {submission_id} from {name}

This might result in a subject like:

New Submission: ID-1234567890 from John Doe

Include the Date/Time of Submission

Including the date or time the form was submitted can make it easier to manage and sort your emails.

Example:

New Submission from {name} on {date}

This would result in something like:

New Submission from John Doe on January 1, 2025

Add Form Field Choices (Radio Buttons, Dropdowns)

If your form has fields like radio buttons or dropdowns, you can include those selections in the subject to get a quick overview of what the user chose.

Example:

New Order: {product} by {name}

If a user selects “Product A” in a dropdown, the subject would look like:

New Order: Product A by John Doe

Include Multiple Fields for Complex Details

You can combine different form fields to create a detailed email subject, making it easier to understand the submission at a glance.

Example:

New Customer: {first_name} {last_name} – {product} – {quantity}

This could look like:

New Customer: John Doe – T-Shirt – 2