How to Integrate First Data (US) With Jotform

May 16, 2024

As of May 2024, the integration with First Data is no longer available. However, you can still collect payments with our 30+ other payment processors.

First Data is a customizable solution that provides customers with a seamless and familiar online buying experience. They can provide you with everything you need to set up an online store and expand the scope of your business with global payments, mobile-ready checkout, and comprehensive security. It simplifies the connections that make commerce possible for merchants, financial institutions, and their customers.

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Note:

Jotform’s First Data integration uses the Payeezy Gateway API. Payeezy is only available for US-based merchants. Unfortunately, you can’t use the integration if you’re not registered with First Data’s Payeezy payment platform.

Adding and Setting up First Data in the Form

Create your form if you don’t have one yet, or edit your existing form where you want to integrate First Data and follow the steps below.

  1. In Form Builder, click the Add Form Element button.
  2. Go to the Payments tab.
  3. Click First Data from the list, or drag and drop it to add.
Jotform Form Builder with the Add Form Element button, Payments tab, and First Data from the list of payment gateways
  1. In the Payment Settings, set up the following:
    • Gateway ID
    • API Password — You can get the Gateway ID and API Password from your First Data Terminal settings. See the below steps.
    • Currency — First Data supports all currencies available in Jotform’s payment integrations.
    • Payment Type — With First Data, you can Sell Products, Collect Donations, or allow user-defined amounts.
Payment Settings window of the Jotform's First Data Integration with the boxes for the Gateway ID and API Password, and the dropdown selectors for the Currency and Payment Type

Did you know?

You can open the Payment Settings by clicking the Wand icon on the right side of the First Data gateway.

  1. If you choose Sell Products from the Payment Type, click the Continue button to add your product items. Otherwise, click the Save button to complete the integration.

See also:

Getting your Gateway ID and API Password from First Data

As mentioned above, you can get both Gateway ID and API Password from one of your First Data Terminals. Here are the steps:

  1. In your First Data Payeezy dashboard, click the Administration at the top-right of the main navigation.
  2. Choose and click Terminals from the Administration options.
  3. Look for the terminal you want to use in your First Data integration, and click it.
Terminals section of the First Data user's account dashboard showing the the list of Terminals
  1. Copy the Gateway ID.
  2. Type in your password or click the Generate link in the Password section. Save or copy the generated password.
  3. Finally, click the Update button to save the password.
Settings window of the First Data terminal with the Gateway ID, Password, and the button to update the settings

Testing First Data Integration

Register a Sandbox account with First Data and use the Sandbox credentials in the Payment Settings. Next, ensure that the Sandbox Mode is toggled to Yes under the Additional Gateway Settings of the First Data integration. Visit Payeezy Gateway Demo Accounts for more details.

Additional Gateway Settings of the First Data Integration in Jotform showing the Sandbox Mode option
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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