How to Change the Email Address Used for Email Notification?

September 25, 2024

When you add a new Email Notification, your email address is automatically the default recipient. You can change this if you want to. For example, if you’ve created a form for your client and want your client’s email address to receive the submissions.

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To change, please follow the steps below.

  1. In the Form Builder, go to the Settings tab.
  2. Choose the Emails option on the left panel.
  3. Hover your mouse over the Email Notification template and click the edit (pencil) icon.
Edit icon in the Notification Email template
  1. Go to the Recipients tab. Here, you can change the Recipient Email or add more recipients.
Recipient Email box in the Recipients tab of the Notification Email template
  1. Finally, click the Save button to save your changes.

Notes

  • The Starter (Free) Plan is limited to one recipient only. Multiple recipients are available for paid users.
  • The Test Email button will only send the notification to the email address associated with your account. To test the email recipients in your Email Notification, you can send a test entry to your form.

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