How to Prevent Emails From Landing in Gmail's Spam Folder

April 21, 2024

Preventing emails from landing in Gmail’s spam folder ensures that important submission alerts are not missed. This guide shows how to create a custom filter to prevent Jotform emails from being incorrectly classified as spam.

Youtube Embed Poster: PgYEuztcKxg

To prevent Jotform emails from landing in Gmail’s spam folder

  1. Log in to your Gmail account and select the gear icon in the upper-right corner.
  2. In Quick settings, select See all settings.
Steps to access all settings in Gmail
  1. On the next page, go to Filters and Blocked Addresses at the top, then select Create a new filter.
Steps to create a new filter in Gmail
  1. Enter noreply@jotform.com in the From field, then select Create filter at the bottom.
Steps to create From address filter in Gmail
  1. Turn on Never send it to Spam and Also apply filter to matching conversations.
  2. Select Create filter at the bottom to complete the setup.
The filter configuration dialog in Gmail

You can also apply a specific label to the filtered emails. See how to label emails in Gmail to learn more. Once configured, the filter should send all emails from noreply@jotform.com to your Inbox and never to your Spam folder. Adding noreply@jotform.com to your Contact can also help. For better results, create the same setup for the noreply@formresponse.com email address.

Academy Logo

Introduction to Form Building

Adding Conditional Logic Elements

Go to course :Adding Conditional Logic Elements
lesson-2 - image
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • Camilla Caney - Profile picture
  • Mike Ferretti - Profile picture
  • Michael Chinnu - Profile picture
  • William T Henderson  - Profile picture
  • Boe Daley - Profile picture
  • Tom - Profile picture
  • Walter - Profile picture
  • TexasNightOwl - Profile picture
  • Julia Smith - Profile picture
  • Winnie - Profile picture
  • Mr M Staples - Profile picture
  • Lisa Robert - Profile picture
  • Lino Bianchi - Profile picture
  • JBM - Profile picture
  • Jim Noble - Profile picture
  • Calum - Profile picture
  • Dhanusha - Profile picture
  • John alexa - Profile picture