Security and privacy are Jotform’s utmost priority in form building and data collection — two reasons why Jotform complies with various industry standards and regulations, including GDPR and HIPAA. Visit our Security page to learn more.
Jotform also has Form Encryption, which you can enable. This further safeguards sensitive information in your forms. It’s a type of end-to-end encryption, a security measure that guarantees privacy by encrypting your form data when your form users fill it out and submit it.
However, utilizing form encryption has some catches, as some features in the Form Builder will become unavailable once you enable it in the form. Here is the list:
Enabling Form Encryption in the Form Builder
If you wish to proceed, follow the steps below to enable Form Encryption.
- In the Form Builder, go to the Settings tab.
- Look for Encrypt Form Data and toggle it to Yes.
![Encrypt Form Data under the Settings tab of the Jotform Form Builder](https://www.jotform.com/blog/wp-content/uploads/2023/07/jotform-encrypt-form-data-toggle.png)
In the background, the form will scan for unsupported features. If it finds one, it will tell you that and ask you to keep or disable it before you can proceed to the verification. To proceed, you must choose to disable the features. Otherwise, you can’t enable Form Encryption.
![Features check when enabling Form Encryption in the Jotform Form Builder](https://www.jotform.com/blog/wp-content/uploads/2023/07/jotform-disable-features-to-enable-form-encryption.png)
- Verify your account through Gmail or Facebook or enter your Jotform account password.
![Verification phase of the Form Encryption in Jotform Form Builder](https://www.jotform.com/blog/wp-content/uploads/2023/07/jotform-form-encryption-verify-account.png)
- At this step, you must provide an Access Code for the form. You can input up to 16 characters.
Note
The Access Code you enter is for the current form alone. This means you will be asked for another access code when you enable Form Encryption on other forms.
- Finally, click the Enable Encryption button. You’ll get a confirmation, and it should be done. Your form is now fully encrypted.
![Jotform Form Encryption window with the box for setting up access code and the enable encryption button](https://www.jotform.com/blog/wp-content/uploads/2023/07/jotform-form-encryption-enable-button.png)
Decrypting Form to Access Submissions
You can decrypt your form through Jotform Tables and Jotform Inbox. You’ll only do this once unless you access your data on a new browser. To decrypt
- Access Jotform Tables or Jotform Inbox.
- Enter your access code.
- Click the Access button, and that’s it. You should now be able to view your form data.
![Jotform Tables with the popup window to enter the access code for encrypted form to view submissions](https://www.jotform.com/blog/wp-content/uploads/2023/07/jotform-tables-decrypt-data.png)
![Jotform Inbox with the popup window to enter the access code for encrypted form to view submissions](https://www.jotform.com/blog/wp-content/uploads/2024/05/jotform-inbox-decrypt-data.png)
Encrypting Form Submissions
To ensure security, you can encrypt the data before closing the page. To do so, click the Encrypt Entries button on which page you access the submissions; Jotform Tables or Jotform Inbox.
![Encrypt Entries button in Jotform Tables](https://www.jotform.com/blog/wp-content/uploads/2023/07/jotform-tables-encrypt-data.png)
![Encrypt Entries button in Jotform Inbox](https://www.jotform.com/blog/wp-content/uploads/2024/05/jotform-inbox-encrypt-data.png)
What Happens if You Forget Your Access Code?
Encrypted Forms use end-to-end encryption, which means your access code is encrypted on Jotform’s end. Since it’s encrypted, we won’t be able to access your data, so if you forget your access code, your data is considered lost. We recommend storing your access code in a safe place or creating an access code that’s easy to remember.
Note
Are you looking for the form encryption using a key? Please visit Encrypted Forms with Local Key File guide.
Send Comment:
55 Comments:
1 days ago
I need to access my jotform. I put an encrypted code on it and is not taking it.
14 days ago
not able to encrypt my forms
16 days ago
what is the criteria for the encryption code/access code? e.g must contain capitals etc...this may help me recall my password/code seeing as you dont have a reset password option...
22 days ago
I attempted to enable the encryption feature for a form. I created a unique access code and was then prompted for my password.
We have SSO enabled. I entered them but was denied. Is there a workaround?
26 days ago
Forget access code
29 days ago
Hey I need help. I forgot my access code
40 days ago
Can I change the access code after it's been established, assuming I know the current code(which I do)?
47 days ago
I forgot my access code, how can I access my forms ?
Regards
59 days ago
I do not remember the encryption key.
64 days ago
You might do well to REALLY EMPHASIZE that Encryption and an Access Code are completely different for each form I might create. Why not simply ONE (1) Access Code for all of my forms? Makes much more sense to me~
69 days ago
Hi there, I am new to the position, and the encryption access form was created by my predecessor, and I do not have access to it. Thankfully, the form was still being beta tested and only one recent form was used, so I am not worried about losing the data necessarily. I am worried that the form is still encrypted, and it will be an on-going issue. How can I disable the encryption on the form moving forward?
72 days ago
I entered correct access code..but it's showing incorrect
84 days ago
Unable to enter
91 days ago
Since I forgot my access code, what should I do?
146 days ago
hello. i entered the correct code but i'm still unable to access. please help
156 days ago
Je suis incapable de retrouver mon code d'accès cripté.
Comment puis-je le trouver s,v,,p,
161 days ago
I will request my refund if the problem i did report is not resolved in two hrs from now
165 days ago
I know I used the correct encryption code but getting error
186 days ago
how to reset my password
190 days ago
how to reset my password
194 days ago
Hello. We dont recall getting an access code. Where would you have sent this code?
196 days ago
I created a form and encrypted it. Now, I want to create reports but the content in the report is in encrypted form. I want to decrypt it. What options do I have for it?
200 days ago
I’m not sure how I receive a reply and can not respond to it on here.
I have an access code I set up and now I’m being told the access code is invalid when that’s impossible because I wrote it down as instructed...
200 days ago
Hello the access code I have written down is now telling me it’s invalid when that is impossible. And now I can’t access my forms. This is certainly off putting.
201 days ago
To make a PDF I have to fill in the password. I put in the correct password. De program does noet accept Ïnvalid acces code!......