Security and privacy are Jotform’s utmost priority in form building and data collection — two reasons why Jotform complies with various industry standards and regulations, including GDPR and HIPAA. Visit our Security page to learn more.
Jotform also has Form Encryption, which you can enable. This further safeguards sensitive information in your forms. It’s a type of end-to-end encryption, a security measure that guarantees privacy by encrypting your form data when your form users fill it out and submit it.
However, utilizing form encryption has some catches, as some features in the Form Builder will become unavailable once you enable it in the form. Here is the list:
Enabling Form Encryption in the Form Builder
If you wish to proceed, follow the steps below to enable Form Encryption.
- In the Form Builder, go to the Settings tab.
- Look for Encrypt Form Data and toggle it to Yes.
In the background, the form will scan for unsupported features. If it finds one, it will tell you that and ask you to keep or disable it before you can proceed to the verification. To proceed, you must choose to disable the features. Otherwise, you can’t enable Form Encryption.
- Verify your account through Gmail or Facebook or enter your Jotform account password.
- At this step, you must provide an Access Code for the form. You can input up to 16 characters.
Note
The Access Code you enter is for the current form alone. This means you will be asked for another access code when you enable Form Encryption on other forms.
- Finally, click the Enable Encryption button. You’ll get a confirmation, and it should be done. Your form is now fully encrypted.
Decrypting Form to Access Submissions
You can decrypt your form through Jotform Tables and Jotform Inbox. You’ll only do this once unless you access your data on a new browser. To decrypt
- Access Jotform Tables or Jotform Inbox.
- Enter your access code.
- Click the Access button, and that’s it. You should now be able to view your form data.
Encrypting Form Submissions
To ensure security, you can encrypt the data before closing the page. To do so, click the Encrypt Entries button on which page you access the submissions; Jotform Tables or Jotform Inbox.
What Happens if You Forget Your Access Code?
Encrypted Forms use end-to-end encryption, which means your access code is encrypted on Jotform’s end. Since it’s encrypted, we won’t be able to access your data, so if you forget your access code, your data is considered lost. We recommend storing your access code in a safe place or creating an access code that’s easy to remember.
Note
Are you looking for the form encryption using a key? Please visit Encrypted Forms with Local Key File guide.
Send Comment:
79 Comments:
21 days ago
There isn't an "encrypt form data" in my form settings. Was it moved since this video was made?
22 days ago
I did not encrypt my form, now I don't have access to my forms bc I need an access code.
31 days ago
I'm sorry, but my website just went up live with a Jotform contact form. I don't recall creating an access code, and I have a submission, but can't access it. Is there any way to retrieve this data? I will plan to recreate the form and make sure I save the access code, unless there is a way to retrieve that also. Thank you.
31 days ago
J'ai besoin de réinitialiser mon code d'accès au formulaire
39 days ago
reset access code
48 days ago
En una App Jotform: ¿Qué escrito debo poner para notificar la protección de datos personales, de acuerdo con la ley correspondiente en México?
¡O cuál es el mecanismo que debo seguir en Jotform, para dejar de manifiesto este escrito?
In a Jotform App: What document should I put to notify the protection of personal data, according to the corresponding law in Mexico?
Or what is the mechanism that I must follow in Jotform, to make this document clear?
49 days ago
I need to reset my access code
50 days ago
I need to reset my access code
51 days ago
I forgot my encryption code.
51 days ago
I have my access code and it keeps saying its not valid. I know its right I wrote it down, how do I access my forms?
54 days ago
How do I get a new encryption code?
71 days ago
Hi,
If you forget your access code for encrypted forms, how can you find the access code.
How can I find my access code?
76 days ago
I forgot my encrypted key is there anyway to recover it
78 days ago
I forgot my encrypted key is there anyway to recover it
92 days ago
Have we been logged out of access to view our submissions in order to pay for a service? Ive been asked for an access code that I did not set up? How do I get access?
97 days ago
lupa password enkripsi
107 days ago
I need an acess code
114 days ago
I need an access code.
147 days ago
Hello Jotform,
The system isn't sending me a code for to:
Access Encrypted Submissions
Your form data is encrypted. Please enter your access code to view your form submissions.
Enter Access Code
161 days ago
I need my access code please
162 days ago
I forgot my access code
172 days ago
I forget my pass Enter Access Code
174 days ago
I forgot my access code
175 days ago
Hi I need help forgetting my access code
178 days ago
I need to access my jotform. I put an encrypted code on it and is not taking it.