Explanation of Email Notification and Autoresponder Settings

May 3, 2024

Jotform can send email alerts when a respondent fills out your form. Notification can send emails to you or your specified recipients when someone fills out your form. By default, when you reply to a notification email, the message goes to the form filler’s email address. Autoresponder on the other hand emails the form filler after submission. When the receiver replies, the message goes to your email.

Youtube Embed Poster: 8g161odSVIc

Accessing Your Email Alerts

To view your email alerts

  1. In the Form Builder, go to Settings at the top.
  2. Select Emails on the left.
Steps to access email alerts in Jotform

To learn more, see Notification and Autoresponder.

Notification and Autoresponder settings

While editing your notification or autoresponder, use the tabs at the top to view related settings.

The Notification's navigation tabs in Jotform Form Builder

Here are the available options:

  • Email — Customize your email’s subject line and content.
  • Recipients — Set the email information and destination.
    • Sender Name — The email’s “from” name.
    • Reply-To Email — The address where the message is when selecting “Reply” in email clients.
    • Recipient Email — The address where the message is sent after form submission.
  • Advanced — More options for your notification and autoresponder.
    • Send Email When — Triggers for sending your email.
    • Send Uploads as Attachment — Include files uploaded on your form in the email. For notifications only.
    • PDF Attachment — Include a PDF copy of the submission as an attachment.
    • Attach File — Attach a file to the email. For autoresponders only.
    • Send Email Later — Delay or schedule sending the email. For autoresponders only.
    • Hide Empty Fields — Exclude empty fields in your email when turned on.
    • Update Email — Stops auto email template generation when turned off.
    • Sender Email — Configure your notification or autoresponder to send emails using your SMTP server instead of Jotform’s servers. See Adding a Custom Sender Address and Setting Up SMTP to learn more.

Academy Logo

Introduction to Form Building

Emails

Go to course :Emails
lesson-2 - image
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • Quinton Moss - Profile picture
  • Mel - Profile picture
  • Bernadette Thompson - Profile picture
  • Abe - Profile picture
  • Restoring Connections - Profile picture
  • Briana Lee - Profile picture
  • Elisabeth Fraser - Profile picture
  • Rowan Lafontaine - Profile picture
  • Anita orozco  - Profile picture
  • EcoSci Food Inc. - Profile picture
  • Zachary Cotler - Profile picture
  • Synaxon_Expansion - Profile picture
  • Loville Samson - Profile picture
  • UNIT STRATEGIK MODAL INSAN JOHOR - Profile picture
  • Melvina Romero - Profile picture
  • gulsahdoruk - Profile picture
  • pvuimpact - Profile picture
  • fortknoxfcu - Profile picture
  • richardaLIS - Profile picture
  • NeverTooHungover - Profile picture
  • neven.cuk - Profile picture
  • Laura - Profile picture
  • Lian Ellis - Profile picture
  • Ruben - Profile picture
  • rduerr - Profile picture