How to Enable IPN on your Paypal Account

December 6, 2023

IPN (Instant Payment Notification) is a POST message sent by Paypal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user. Go to our Incomplete Payments FAQ for more information.

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Note

This guide is for PayPal Personal accounts. If you’re looking for PayPal Business and PayPal Payment Pro accounts, please visit the following user guide.

How to set up PayPal IPN settings: 

  1. Log in to your Paypal account, and navigate to the following:
    • Account Settings
    • Seller Tools
    • Click the Update link under the Instant payment notifications option.
paypal-settings-seller-tools-ipn
  1. Click Choose IPN Settings button to specify your listener’s URL and activate the listener.
How to Enable IPN on your Paypal Account Image-1
  1. Specify the Default URL for your listener in the Notification URL field. If you’re not using IPN outside Jotform, you may use https://ipn.jotform.com/ipns/paypal.php.
  2. Choose Receive IPN messages (Enabled) to enable your listener.
paypal-enable-ipn-settings

Note

The default notification URL does not matter. Jotform only needs IPN to be enabled.

  1. Click the Save button to complete the settings. You will get the following screen confirming that your IPN is enabled.
paypal-ipn-confirmation-screen
  1. Click the Back to My Profile link to return to your PayPal dashboard. If you wish to edit your IPN settings or turn off the IPN, follow step one to access your current IPN settings.
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Comments:

  • South Central Province - Profile picture
    South Central Province

    More than a year ago

    I had to search for "instant payment notifications" while logged into PayPal.

  • Miriam Romia - Profile picture
    Miriam Romia

    More than a year ago

    How to fix my IPN for my Paypal

    View Answer
  • Olivier - Profile picture
    Olivier

    More than a year ago

    It seems Paypal has changed its site architecture as we can't access such IPN setting pages now...
    Any idea ?

  • Liz Bates - Profile picture
    Liz Bates

    More than a year ago

    We have Jotforms set up with PayPal Checkout embedded in them but payments are not showing up in the Jotform submissions form.

    I have read through your guide above and we already have IPN enabled within PayPal although our default notification URL is not set to Jotform (we have other systems which take PayPal payments). Is there something else I now need to do?