How to Integrate Stripe Checkout With Jotform

November 24, 2024

Every e-commerce business wants to offer a smooth checkout experience to its customers because that’s the last step in a sale. Although the platform you use to handle transactions is essential, you shouldn’t overlook checkout.

As one of the leading payment gateways on the market, Stripe offers a checkout service that you can integrate with Jotform, just like the Stripe payment gateway itself.

Youtube Embed Poster: D6rAhXVtLGg

Notes

  • Stripe Checkout supports Google Pay and Apple Pay, but you must enable these two in your payment settings within Stripe. Visit Stripe – Activate a new payment method for more details.
  • Google Pay will only work on Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera, and UCWeb UC Browser, while Apple Pay only works with the Safari browser.
  • As a form owner, you must inform your users that Google Pay and Apple Pay will only appear if they have added a payment method through their Google Pay or Apple Pay accounts. Otherwise, Stripe Checkout will not display these as payment options.

We’ve simplified the below steps to integrate Stripe Checkout with your form.

  1. In the Form Builder, click the Add Element button on the top-left side of the screen.
  2. Search for Stripe Checkout from the Payments tab. Click on it or drag/drop it to add.
Stripe Checkout integration in the Payments section of the Jotform Form Builder
  1. In the Payment Settings, select first the Mode. The Mode determines the Stripe Checkout environment you’re using. Test for testing in Sandbox and Live to accept live payments.
  2. Click the Connect button and authenticate by logging in to your Stripe account.
Connect button in the Stripe Checkout integration settings
  1. Once connected, set up the other Stripe options accordingly:
    • Currency — Choose your preferred currency. You can select one of 100+ supported currencies. 
    • Payment Type — With Stripe Checkout, you can sell products or subscriptions, set up user-defined amounts, or collect donations.
Payment and currency options in the Stripe Checkout integration settings

Under the Additional Gateway Settings, you can set up a few options, which include the following:

  • Customer Email Field – The Customer Email Field maps an email address from your form and sends it to the Stripe Dashboard, particularly at the customer’s record.
  • Custom Data Field – You can send text field information to Stripe using the Custom Data Field. Check out our user guide on How to Send Custom Data to Stripe Payment for more information.
  • Charge Customer Immediately – Toggle this to No if you want to charge customers at a later date. Check out our guide on How to Enable Payment Authorization to learn more.
  • Fetch Coupons from Stripe Account – When enabled, it will fetch and display all the coupons from the connected Stripe account. Please keep in mind that this overrides the current coupons created through Jotform. For more information, please visit our help guide on How to Fetch Coupon Codes From Stripe.
  • Fetch Subscriptions from Stripe Account – You will see this option when you select Sell Subscriptions from the Payment Type. It will fetch your subscription items from your Stripe account.
  • Show Fetched Coupons from Stripe Account – Choose whether to display the coupons when you opt to Fetch Coupons from your Stripe account.
  • Send Receipt Email – We highly recommend enabling this so the integration will send the customer a copy of the receipt on each payment.
Additional Gateway Settings in the Stripe Checkout integration
  1. If you’ve selected Sell Products or Sell Subscriptions, click the Continue button to add your product or subscription items. Otherwise, click the Save button to complete the integration.

See also:


Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • David Oliver - Profile picture
  • Gus - Profile picture
  • Adam Rondeau - Profile picture