Adding an Email Confirmation Field

December 16, 2024

If a user mistypes their email address, it can be very hard to get in touch with them. With the email address confirmation feature, you can easily prevent such problems.

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Adding the Email Field

To add an Email field to your Form

  1. In Form Builder, click on Add Element on the left side of the screen.
Add Element Button in Jotform Builder
  1. Under the Basic tab, drag and drop or click the Email element to add it to your form builder.
Add Email Field in Jotform Builder

Enabling the Confirmation Text Box

To enable the Confirmation Text Box

  1. Click on the Email field, then select the gear icon on the right side of the element to open the Email Properties.
Gear Icon of the Email Field in Jotform
  1. Under the Options tab, toggle On the Confirmation Text Box. This will display a second text box for users to confirm their email address.
Toggling on the Confirmation Field of the Email Field of Jotform

Note

If the email addresses do not match, an error will appear in the field. To customize the error message, you can edit it in the Form Warnings option. Check out this guide on How to Change/Translate Form Warnings for more information.

That’s it! With the confirmation field in place, users can confidently submit their forms knowing their email details are accurate.

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