Mettre à jour les informations sur l'espace de stockage utilisé

  • Diffutrack
    Demandé le 13 décembre 2023 à 09:38

    Bonjour,

    Pourriez-vous mettre à jour rapidement les informations sur l'espace de stockage utilisé, j'ai supprimé plus de 300 soumissions mais l'espace de stockage ne s'est pas actualisé. Il ne faudrait pas que le formulaire devienne inutilisable.

    Merci.

  • Elbert_A Jotform Support
    Répondu le 13 décembre 2023 à 11:47

    Hi Nadir,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It seems that you haven't purged the trash entries on your form. Doing that is easy. Let me show you how:

    1. In your Tables page, click on the Three Dot icon.
    2. Select Trashed Entries, and click on Select All.
    3. Click on Delete Forever.

    Mettre à jour les informations sur lespace de stockage utilisé Image 1 Screenshot 20

    Give it a try and let us know if you need any help.

  • Diffutrack
    Répondu le 14 décembre 2023 à 05:27

    Hi,

    Thank you for your help. It's exactly what I needed.