Jour de naissance

Bonjour,

Depuis samedi nous avons un problème avec le jour de naissance sur nos formulaires : https://form.jotform.com/230962542320853

En effet, nos clients ne peuvent pas remplir le jour de naissance, il disparait immédiatement après le remplissage.

Cela les empêche de valider le formulaire...

Pouvez-vous nous dire si ce problème va persister svp

Je vous remercie

Bien à vous,

Hi prnmediagroup,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand the Birth of Date Picker field is not letting your users submit the form because it goes away immediately after filling it in, correct? I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screencast below:

After checking your form directly, I could replicate the issue there. There was an easy fix for this, we just needed to clear your form cache. Check out the results on your form at the moment:

Give it another try and let us know how it goes.