How to stop sending emails to form fillers.

  • woule
    Demandé le 8 décembre 2023 à 23:56

    bonjour,

    J'ai créé un formulaire pour les commentaire sur mon blog.. quand quelqu'un laisse un commentaire l'auteur e ce commentaire et moi , nous recevons tous les deux un message à propos du formulaire. comment je dois m'y prendre pour que la personne qui remplit le formulaire ne reçoive pas le message disant "vous avez reçu une reponse pour formulaire"?

    Merci

    Claudia

  • Silvano Jotform Support
    Répondu le 9 décembre 2023 à 08:17

    Hi woule,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can delete the Autoresponder email to stop sending emails to your Form Fillers. Deleting the Autoresponder email is easy, let me walk you through the steps:

    1. In the Form Builder, click on Settings.
    2. Now, on the left panel click on Emails.
    3. Hover your mouse to the Autoresponder email and click the Trash Icon. How to stop sending emails to form fillers Screenshot 30
    4. Finally, click on Delete. How to stop sending emails to form fillers Screenshot 41

    That's it. Give it a try and let us know if you have other questions.