Supprimer mon compte

  • cassandrapeloux
    Demandé le 7 décembre 2023 à 20:22

    Merci de supprimer mon compte

  • Joram_Perucho Jotform Support
    Répondu le 8 décembre 2023 à 01:02

    Hi Cassandra

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Sure, you can delete your account, but keep in mind that it will also delete all of your forms and data. Let me help you do it:

    • On your My Forms page, click on your Profile Avatar at the top right corner of your screen.
    • Then, click on Settings in the dropdown menu.

    Supprimer mon compte  Image 1 Screenshot 50

    • On your Settings page, click on Account on the left side of the screen. Then, scroll down and click on Delete My Account.

    Supprimer mon compte  Image 2 Screenshot 61

    • Now, in the pop-up warning window, click on Yes, Delete.

    Supprimer mon compte  Image 3 Screenshot 72

    • After that, enter your account password and click on Verify. That's it.

    Supprimer mon compte  Image 4 Screenshot 83

    Let us know if you need any other help.