Embedded Form: Widgets are not working on my webpage

  • veillonkevinpro
    Demandé le 28 novembre 2023 à 07:16

    Bonjour, j'essaie d'ajouter à la fin du formulaire une case à cocher pour accepter les conditions générales. Tout fonctionne bien sur Jotform, mais une fois intégré en HTML sur wordpress rien ne se passe.

  • veillonkevinpro
    Répondu le 28 novembre 2023 à 07:22

    De plus, je vois que la case date windget ne fonctionne pas non plus. Aucun windget ne fonctionnent ? Embedded Form: Widgets are not working on my webpage Image 1 Screenshot 20

  • Neil Jotform Support
    Répondu le 28 novembre 2023 à 10:31

    Hi Kévin,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I tested your form to see if I can replicate the issue, but both widgets are working as expected. Check out my screencast below:

    Embedded Form: Widgets are not working on my webpage Image 1 Screenshot 30

    Can you share with us the link to your webpage so we can take a look at it? Also, if you're not using the iFrame embed code, we advise you to try to use this instead. Since your form is called inside an iFrame, the chances of script conflicts occurring on your page are kept to a minimum. Let me show you how to get your form's iFrame code:

    1. In your Form Builder, go to Publish at the top.
    2. Select Embed on the left.
    3. Choose iFrame, and copy the code.

    Embedded Form: Widgets are not working on my webpage Image 2 Screenshot 41

    Paste the code inside your website’s body tag. Or if you’re using a content management system (CMS), look for tools available in its editor for displaying custom HTML and use them to embed your form into your website.

    Give it a try and let us know how it goes.