Bonjour l'équipe.

  • rochecevry
    Demandé le 24 novembre 2023 à 11:31

    Voilà j'ai un petit soucis, je dois signer un document sur https://form.jotform.com/221154101617341 mais à chaque fois DocuSign marque Signin ERROBonjour léquipe Screenshot 20R aidez moi svp.

  • Waqas Jotform Support
    Répondu le 24 novembre 2023 à 13:51

    Hi ROCHE,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form, and it appears that DocuSign is not authenticated. Can you go ahead and authenticate your DocuSign widget? You can also check out our blog on How to create Docusign forms with Jotform’s widget. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Give it a try and reach out again if you have any other questions.



  • rochecevry
    Répondu le 25 novembre 2023 à 07:00
    D'accord merci je vais essayer.
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