Usage and limit: How to reset upload storage?

Comment réinitialiser l'espace de stockage après suppression des données

Hi andryrafalihery,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. May I verify if you are referring to clearing your upload spaces after deleting submission data? If so, to clear the upload storage space, you need to delete submissions that have uploads. Once deleted, submissions are moved to a Trash folder. After you permanently delete them from the Trash folder, the upload storage space will be cleared.

I checked and the upload storage space of your account is 0.00 B/ 100.00 MB.

Furthermore, please be informed the total Monthly Submissions limit will reset every first day of the month. When you delete your submissions, it only frees up your upload space. You can wait for the submission to reset, or you can upgrade your account.

For more details about your account usage and limit, please check this guide Understanding Your Account Usage and Limits.

Reach out again if you need any more help.